民航快递隐私权政策


民航快递及关联公司(以下或称「我们」)提供的产品及服务,均适用本隐私协议。 这些产品及服务包括民航快递官网(https:// minhangexpress.com)、民航快递应用软件。民航快递上述的产品及服务,是由民航快递自研开发。
我们重视并致力于保障您的隐私,因此,我们将透过本隐私政策(及其不时 修正更新的版本),告知您在使用民航快递的产品及服务时,我们是如何收集、 使用您的个人信息,您对于这些个人信息所拥有的权利,以及您可以如何修 改或删除这些个人信息。本隐私政策适用于我们透过网站、移动应用软件、 或其他书面、口头或电子沟通方式所收集的所有个人信息。
请您务必在使用民航快递的服务之前,仔细阅读并充分理解各服务的 用户协议以及本隐私政策的内容,若您不同 意我们的用户协议或隐私政策, 您将无法继续使用我们的服务。
1.
个人信息的收集
为了使您可以顺利使用我们的服务,并提升我们的服务品质, 我们会收集下列个人信息:
(1) 帐号信息:
当您注册我们的服务时并创建帐号时,我们会收集您所选择的用户名称 、密码、电话号码、邮箱地址,以便让您顺利登入服务,并给您即时的 通知。我们也可能会收集您的真实信名、身分证明文件,以便让您快递顺利邮寄。
(2) 付款信息:
您使用民航快递的服务下订单时,我们会需要您提供付款 信息,例如信用卡号码、到期日、PIN码、以及帐户姓名等。这些付款 信息是由支付宝、微信支付、VISA/Master Card服务所收集及管理。
(3) 使用信息:
当您使用浏览器浏览我们的服务时,我们会收集
a. 您的浏览器所发出的信息:包括IP位址、浏览器类型等,以便我 们监控服务器安全、修正错误及断线、以及提升我们的服务品质。
b. 您和我们的服务互动状况的信息:包括您的浏览日期、时间、使用 的设备型号、所使用的第三方服务或网站等。
c. 对于使用Android系统的手机,在进行验证码校验时,系统会使用剪切板的内容来填充验证码。
(4) Cookies:
Cookies是网站、应用软件、线上媒体以及广告储存于浏览器或装置内的 纯文字档案。我们会使用「cookies」这个词汇,来代表(1)我们用来存 储或使用您的浏览器或装置内信息的技术、(2)我们用来收集信息的技术 (3)我们用来辨别您的身份的技术。大部分浏览器的会预设接受所有cookies, 但你可以随时更改这项设定,让您的浏览器拒绝所有cookies,或在cookies发送 时给您通知。此外,你可以在任何时间删除现存的所有cookies。但请注意, 我们的服务中可能有某些功能,在cookies被停用或删除的情况下, 会有无法正常工作的情形。
(5) 设备信息:
我们的移动应用软件会在特定情况下,要求设备系统权限,以便让您继续使用我们的服务, 这些系统权限包括取得位置信息、存储信息、通知、使用相机、存取相簿与麦克风等权限。 您可以随时在您的设备上更改这些权限设定,控制软件如何取用你的个人信息。
(6) 订单细节:
当您在我们的平台上下订单后,我们会收集该订单相关的信息,这包括了购买的物品名称、 送货地点、订单日期及时间、订单金额、特殊指示及过敏信息等。我们也会收集您的实际订单照片,以便给您提供更好的售后服务。您也可以选择提供您的订单评价信息给我们。
(7) 位置信息:
当您使用我们的服务,我们可能会收集您大致的位置信息,例如IP位址。 若您依照设备的作业系统提供的授权系统,允许我们的服务取用你的位置信息, 我们可能会在您使用我们的移动应用软件时,收集您精确的位置信息。
2.
取用您的信息
在与我们的服务分享您的个人信息时,请务必留心。我们的员工或外包人员,依其职位及权限的不同,有可能可以取用您的信息(付款信息除外)。我们的员工或外包人员只会是出于对您提供客户服务,或是遵守法律规定的目的,取用您的个人信息。
3.
与第三方分享信息
民航快递服务中,整合了许多第三方合作伙伴提供的功能。这包括了为我们的软件提供实体架构的供应商。 此外,我们在处理客户服务、付款处理、品质监控等工作时,也运用了第三方的工具来达成,在这个过程中, 您的部份信息将会被传送到第三方储存或处理,对于未整合进我们服务第三方服务, 您有权同意是否向其分享您的个人信息,而在使用我们服务的过程中,我们也会提供您选择的机会。
(1) 商业伙伴
民航快递与一些第三方商业伙伴共同进行营销活动。这意味著当您和我们的网站、软件或服务互动时, 若有点击第三方网站链结、点击广告链结或购买第三方商品,我们会从第三方商业伙伴处得到一部分的佣金。 但是,除了解决订单争议所必要而需提供联系信息,我们并不会跟我们的商业伙伴分享您的任何个人信息。
(2) 服务商、承包商
我们也会将您所提供的个人信息,披露给我们所信任,且受到保密条款所约束的服务商或承包商。 这些服务商、承包商只能出于以下的目的来使用您的个人信息:(a) 帮助我们对您提供服务; (b) 帮助我们了解用户如何使用我们的服务;(c) 为了直接营销的目的(详上述)。 这些服务商与承包商对我们提供资讯科技及系统管理服务、数据备份、安全、储存服务、数据分析服务, 并帮助我们发送广告及提供其他营销服务。
(3) 商业移转
在我们和其他公司洽谈合并、出售公司资产、收购、清算时的过程中,我们有可能披露您的部份信息。在这种情况下, 您的个人信息仍然会受到本隐私政策条款的规范。
(4) 执法机关的相关披露规定
下列情况发生时,我们可能会与第三方分享您的个人信息:(a) 当我们有理由相信分享信息是为了保护我们或第三方的权利、财产或安全所必要时;(b) 依法律、法规、法院命令或其他执法机关的命令而需要披露时;(c) 为了履行及遵守我们的法定义务而为之必要披露。 以下我们整理了与我们分享您个人信息的第三方,以及分享信息之目的供您参考:
第三方 分享目的
微信
(WeChat) 微信是由腾讯科技所开发的应用软件,我们与微信分享您的个人信息, 是为了:
(1) 让用户可以透过微信的即时讯息功能,邀请朋友或家人 使用我们的服务。
(2) 让用户可以透过微信支付(Wechat Pay)进行支付。
(3) 让用户可以使用微信内建的浏览器,直接在微信中浏览民航快递外卖 的H5版本。(我们只会要求用户同意我们取得他们的用户名称以及 微信ID,以达到自动登入的功能)。
Twilio 民航快递商户App中整合了Twilio SDK,来收集商户的联系信息。收集的目的是让商户可以提供一个虚拟电话号码,用以与客人联系之用。
支付宝(alipay) 集成 App 支付宝客户端 SDK 并提供服务的过程中,为了保障您的账户和资金安全以及支付服务的安全稳定运行,同时为了履行反洗钱、反恐怖融资、反电信网络诈骗等法定义务,我们需要收集和使用您的下列个人信息:不可变更设备唯一标识、可变更设备唯一标识、基本设备信息、软件安装列表以及网络信息。为实现网络链路的选择和优化,以提升用户体验,我们需要收集和使用网络信息。《支付宝隐私权政策》(https://render.alipay.com/p/yuyan/180020010001196791/preview.html?agreementId=AG00000132)
4.
您的权利
您对于您的个人信息有完整的控制权,您可以要求我们提供您的所有个人信息、修正或拒绝我们使用您的个人信息、 或要求我们删除或限制您个人信息的使用。您的这些权利在可能影响其他用户权利的情况,或是我们依法必须保留记录的情况下, 可能会有所限缩。以下为您对于您的个人信息所拥有的权利,若您要行使您的下述权利,请依下述「联系我们」的指示与我们联系。
(1) 取用的权利
您有权知悉我们收集了您的哪些个人信息,且在某些情形下,可以要求我们把这样的信息列表通知到您。依据各地法规规定, 我们可能会针对这样的要求收取一定的费用。请注意,在特定情况下,我们可能无法依你的要求提供所有信息, 我们会尽力向您解释无法提供完整信息的原因。
(2) 数据可携的权利
若数据的处理是基于您的同意、或是基于与你之间的合同履行且数据处理是以自动化方式完成,您可能可以要求我们将该等数据处理, 以一般性、结构化、且机器可读取的格式,提供给你或第三方。
(3) 维持个人信息正确性的权利
受限于相关法律的限制,您可以要求我们更新、完善或删除关于您的不正确、不完整或过时的个人信息。
(4) 限制个人信息处理的权利
在下列情形,您可以请求我们限制处理您的个人信息:(a) 您对于您个人信息的正确性提出质疑,并且希望我们在确认信息正确性之前限制处理您的个人信息; (b) 信息处理并不合法,但您不希望我们删除您的个人信息;或 (c) 当除收集信息的原因已经不复存在,但我们仍然需要该等信息来建立、行使或防御我们的法定权利。 在特定情况下,我们即使收到您的限制请求,仍然可能继续使用您的个人信息。
(5) 拒绝直接营销的权利
您对于我们可否对您发送营销信息,可否出于对您发送营销信息为目的而使用您的个人信息等所做的选择,都可以随时改变心意。若您不愿意继续收到营销信息, 在我们的网站部分您可以寄发电子邮件到 unsubscribe@minhangexpress.com表示退出;在我们的应用软件部分,可以针对我们所发送的营销短信, 以短信回覆「TD」或「STOP」表示退出。
(6) 撤销同意的权利
即使您曾经同意我们处理或使用您的个人信息,您也可以随时撤回您的同意。撤回同意不影响同意撤回前,我们使用您个人信息的合法性。
5.
国际管辖权
若您身处于美国加州或纽约州,将有额外的条款适用在您身上。您若继续使用民航快递的服务, 即表示您同意我们将您的个人信息转移并储存在我们位于美国的服务器内。
(1) 加州住民
身为加州住民,您有下列的额外权利。但这些权利并非绝对,在某些情况下,我们有权依法拒绝您的请求:
a.
您有权要求我们对您提供过去十二个月,我们所收集下列关于您的信息及收集方式:
(a) 您的个人信息;
(b) 所收集个人信息的来源分类;
(c) 收集个人信息的商业目的;
(d) 我们是否出于商业目的而披露您的个人信息,若是,收受该等信息的第三方,其所收到的个人信息分类。
(e) 我们是否出售您的个人信息,若是,购买该等信息的第三方,其所收到的个人信息分类。
b. 信息取用权:您可以要求我们提供一份列表,列出我们过去十二个月针对您收集的个人信息。
c. 您可以要求我们删除我们针对您收集的个人信息。
d. 退出信息出售:若我们出售用户个人信息,您可以选择退出。
e. 您可以在不受歧视情况下,行使上述权利。所谓不受歧视,是指你不会因此无法使用民航快递服务,也不会因此需要以与他人不同的价格条件下使用民航快递服务。
f.
如何行使您的权利:
(a) 信息取用及删除权:您可以将您的请求以电子邮件形式寄发到 minhangexpress@gmail.com;或以邮件形式寄发到300-9200 Glenlyon Parkway, Burnaby, British Columbia, Canada V5J 0B3。
(b) 退出信息出售:如同其他公司,我们使用了第三方服务,以确保我们是基于您的兴趣来发送广告信息给您。我们使用此种第三方服务,依照加州法律, 可能会被定义为我们「出售」了您的个人信息(例如装置数据及线上活动数据等)给第三方服务商。您可以寄发电子邮件到minhangexpress@gmail.com 要求退出此种个人信息的「出售」。
为了处理您的请求,我们保留确认您加州居民身分的权利。同时,为了处理您的数据取用、删除等请求,我们也需要确认您的身分。在这过程中, 您需要出示政府核发的身分证明。依据加州法律,您可以指定代理人代表你提出上述请求,在此情况下,您必须提供有效的授权书、 及您与代理人经政府核发的身分证明。若您提供的信息不足,我们将无法处理您的请求。
(2) 纽约州居民
依据纽约线上隐私保护法案(New York Online Privacy Protection Act)、以及纽约商业与专业法案(New York Business and Professions Code) 我们必须将您的隐私权利摘要提供给您。根据上开法案,我们会将您在使用我们的服务过程中,我们所收集的可辨识个人信息(Personal Identifiable Information)种类, 以及我们所分享该等信息的第三方提供给您。上开法案规定,在你请求时,我们必须提供 (a) 我们所收集的可辨识个人信息分类、以及我们分享该等信息的第三方; (b) 第三方的名称与地址;(c) 该等第三方所做的营销范例。上开法案更进一步规定,我们需要让您可以决定您不希望您的个人信息与何人分享。若您要做出上述请求, 请依下述「联系我们」中所述方式与我们联系。联系我们时,请注明您的姓名、地址、电子邮箱、以及何种个人可辨识信息您不希望我们与第三方分享。联系我们后, 请静待三十天,让我们处理您的请求。请注意我们不会对您的请求收取任何费用。
6.
个人信息跨国境转移
民航快递是一个全球性企业,我们可能会将我们收集的个人信息,转移到与当初收集时不同的国家进行储存及处理, 这些国家包括美国以及其他隐私相关法规不及信息收集国严谨的国家。当我们转移您的个人信息到其他国家时, 我们会依本隐私政策的条款来保护您的个人信息,且移转过程中也将符合所有数据保护法律之规定。
7.
隐私政策变更
民航快递会不定时针对隐私政策条款进行调整。一旦我们做出变更,我们将把最新版本的隐私政策透过移动应用软件内通知功能告知您。 您必须同意最新版本的隐私政策,才能继续使用我们的服务。
8.
联系我们
若您对本隐私政策以及您的数据如何被使用有所疑问,或是您想要行使您的法定权利,请以电子邮件形式寄发到 minhangexpress@gmail.com; 或以邮件形式寄发到300-9200 Glenlyon Parkway, Burnaby, British Columbia, Canada V5J 0B3。
9.
数据安全
我们已经建立了适当的技术及组织安全措施、政策,来降低数据意外丢失、未经授权披露、取用个人信息的风险。 然而,没有完全安全无虞或完全无错误的线上活动,尽管我们全力保护您的信息,我们无法保证您个人信息的绝对安全。 这一点请您在提供信息给我们时,要随时铭记在心。也请了解,保护您的个人信息,也是您的责任。 我们建议您在使用互联网或与我们及其他人沟通的过程中,也要注意保护您的个人信息。请时常变更您地密码,使用数字及字母的组合、 并确保你使用的浏览器是安全的。如果您有理由相信您与我们的互动不再安全(例如你觉得您的帐号安全已被破解),或是您怀疑有他人盗用您的帐户, 请立刻透过「联系我们」中的方式与我们联系。
10.
沟通方式
作为民航快递服务的一部分,我们可能会寄发关于我们的产品或服务的电子邮件及短信给您, 您也可以选择在我们有促销活动或优惠券时是否要收到通知。您可以透过每一封电子邮件或短信中的 「取消订阅(UNSUBSCRIBE)」的链结,或是透过寄发电子邮件到 unsubscribe@minhangexpress.com , 要求将您的个人信息从我们的邮件名单中移除,或是停止所有未来的营销信息。您也可以透过帐户设定来取消订阅。 请注意我们还是会寄发与服务相关的信息,包括与您帐户或您的交易相关的服务公告以及运营信息, 若您不愿意收到这些信息,请注销您的帐户。
11.
数据保存
受限于相关法律,为了本隐私政策所述之目的所必要,我们会保存所收集的个人信息。 若我们认为收集信息的目的已经不复存在,我们将不经通知迳自删除该等个人信息。 我们的服务商有不同的数据保存政策,在您还持有民航快递的帐户期间,您的数据将会一直保存。 在某些情况下,我们会依照法律、法规、税法、审计、会计的要求,长时间保留您的个人信息, 以符合相关规定或应对与你个人信息或交易相关且合理可能发生的诉讼。在决定数据保留期间长短时, 我们会考虑数据量、数据性质、个人信息的敏感程度、未经授权使用、披露个人信息的潜在风险、 我们处理您个人信息的目的、该目的是否可以用其他方式达成以及相关法规的规定。
12.
儿童个人信息
民航快递不收集未满16岁儿童的个人信息。若您知悉任何16岁以下的儿童在未经父母同意的情况下注册了我们的服务,请立即与我们联系。

GOLDEN TERRITORY LOGISTICS CO. LTD - PRIVACY POLICY


GOLDEN TERRITORY LOGISTICS CO. LTD and its affiliates ("Minhang Express" or "we") operates the following online services:
1.https://minhangexpress.com/- Minhang Express’s Official Website;
2.Minhang Express App, collectively as Minhang Express’s downloadable mobile application (the “App”).
The Sites and Apps are collectively referred to as the “Services”. This Privacy Policy applies to all Minhang Express’s Services.
We are committed to protecting your privacy and this outline below, as may be updated from time to time (the “Privacy Policy”), explains what information is collected, how it is used, what rights you have, and what choices you may make regarding your personal information. This Privacy Policy applies to all personal information collected by us, whether through the Sites or the App, as well as during any written, electronic, and oral communication between you and us.
Your access to and use of our Services are subject to our Terms of Service and this Privacy Policy. Please make sure that you have carefully read and understand the Terms and Service and this Privacy Policy before you use our Services. By using our Services, you accept the Terms of Service, and accept our privacy practices described in this Privacy Policy. If you do not agree with any part of this Terms and Service and this Privacy Policy, you must not use or access our Services.
Collecting information
We collect and use the following information to operate and improve our services:
Account information:
When signing-up to the Service and creating an account, we collect a username of your choice, phone number, e-mail address (optional) for log-in and notifications, and optionally your real name, avatar, identification documentation (Ensure package arrives) as well as a password that you will choose and use for your account. If you use the Services by logging in through a third-party login/account registration service, we also receive personal information about you as provided by such third-party service, as determined by such third party's policies and your preferences. You may choose to provide optional information such as your birthday,profile photo and gender.
Payment information:
When confirming an order with Minhang Express, we require that you provide payment information, such as credit card number, expiry date, PIN, and account name. This data is collected and managed by AliPay, WeChat Pay, Visa/Master card.
Usage:
We collect information sent by your web browser, such as IP addresses and the type of browser, in order to monitor our servers for security purposes, fix bugs and outages, and otherwise improve the Sites, App and Services. In Android system, use the content of the clipboard to fill in the verification code. We collect data about how you interact with the Sites, App and Services; this includes data such as, access dates and times, App features or pages viewed, App crashes and other system activity, type of browser, type of device and third-party sites or services used before interacting with our Services.
Cookies:
Cookies are small text files that are stored on browsers or devices by websites, apps, online media, and advertisements. We may use the terms "cookies" to refer to all technologies that we may use to store data in your browser or device or that collect information or help us identify you in the manner described above. Most Web browsers are initially configured to accept cookies, but you can change this setting so your browser either refuses all cookies or informs you when a cookie is being sent. In addition, you are free to delete any existing cookies at any time. Please note that some features of the Services may not function properly when cookies are disabled or removed.
Devices:
The App will require you to allow some permissions of device system to continue to use our Services, such as location, storage, notification, camera, album, and microphone. You can change your settings on your own device and control access to your personal information.
Order Details:
When you place an order through our platform, we collect information related to that order. This may include information such as items purchased, delivery address, date and time of order, total amount of payment, special instructions, and allergies. We may also collect the pictures of your order in order to provide better customer service for you. You may choose to provide optional information such as order reviews.
Location Information:
When you use the Services, we may collect general location information (such as IP address). If you permit the Services to access location services through the permission system used by your mobile operating system or browser, we may also collect the precise location of your device when the App is used, either in the foreground or background of your device.
Referral Program:
Minhang Express allows users to invite friends and family to sign up for our Services. Sometimes we offer a promotional value for every friend or family member who signs up and places an order through your referral link. To help you do this, we may request you to grant us an access to your mobile device address book. You can then direct us to send referral emails, SMS messages, or other communications to contacts you select in your address book.
Direct Marketing:
We may use personal information to let you know about our products and services that we believe will be of interest to you and, if you have consented, about products and services of third parties. We may contact you by email or through other communication channels. In all cases, we will respect your preferences for how you would like us to manage marketing activity with respect to you. To protect privacy rights and to ensure you have control over how we manage marketing with you:
We will take steps to limit direct marketing to a reasonable and proportionate level and only send you communications which we believe may be of interest or relevance to you.?
At any time you can update or correct your personal profile within your account, or change your preferences for the way in which you would like us to communicate with you, including how you receive details of latest offers or promotions from us.
You can ask us to stop sending email marketing by following the "unsubscribe" link you will find on all the email marketing messages we send you.
You can ask us to stop sending electronic marketing messages by reply “TD” (Chinese language) or ”STOP” (English) text by message following all the marketing messages we send you.
You can change the way your browser manages cookies, which may be used to deliver online advertising, by following the settings on your browser as explained below. If our marketing activities are based upon your consent, you may withdraw this consent at any time.
Access to your data
We encourage you to be careful in what personal information or data is shared on these services. Minhang Express employees and contractors may have access to stored data, except for your payment information, depending on their role and duties within Minhang Express. Private information is only be accessed by Minhang Express employees and contractors for the purposes of providing customer support or as otherwise required by law.
Information shared with Third Parties
Minhang Express makes use of various third parties to provide parts of the services offered. This includes vendors that provide the physical infrastructure upon which our software runs. We also use third party tools for things like customer support, payment processing, and performance monitoring. In this context, some of your information or data may be transmitted to these third parties for storage or processing. For third-party services which are not integral to our services, you have the right to consent to the sharing of your information. You will be presented with this choice when using our Services.
Business Partners:
Minhang Express works with certain third-party business partners through affiliate marketing programs. This means that with respect to (some of your) interactions on the Sites, App or Services, such as clicking on links to third-party websites, clicking on advertising links, or purchasing an item, Minhang Express may earn commissions from its business partners, however we will not share any details of you other than your contact details which we will share in case any issues with your Order.
Service Providers, and Subcontractors:
We also disclose information, including personal information we collect from or about you, to our trusted service providers and subcontractors, who have agreed to confidentiality restrictions and who use such information solely on our behalf in order to: (1) help us provide you with the Sites, App, or the Services; (2) aid in their understanding of how users are using our Sites, App or Services; (3) for the purpose of direct marketing (see above under section entitled “Direct Marketing”) for more details). Such service providers and subcontractors provide us with IT and system administration services, data backup, security, and storage services, data analysis, and help us serve advertisements and provide other marketing services.
Business Transfers:
Your personal information may be disclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition (including in cases of liquidation) in such case, your personal information shall continue being subject to the provisions of this Privacy Policy.
Law Enforcement Related Disclosure:
We may share your personal information with third parties: (i) if we believe in good faith that disclosure is appropriate to protect our or a third party's rights, property, or safety (including the enforcement of the Terms of Service and this Privacy Policy ); (ii) when required by law, regulation subpoena, court order or other law enforcement related issues, agencies and/or authorities; or (iii) as is necessary to comply with any legal and/or regulatory obligation.
Third Party Purpose of Sharing
WeChat We share your personal information with WeChat (an app developed by Tencent Corporation) in order to: (i) allow instant SMS so that users may invite friends on their WeChat to use our App; (ii) facilitate payment by using WeChat Pay; and (iii) allow users to use WeChat In-app browser to open our H5 version of Minhang Express Delivery in WeChat (we don't share anything with WeChat, but require user to allow us to acquire their user name and WeChat ID automatic logging.
Twilio Twilio SDK is integrated in our Minhang Express Merchant App, which would collect your contact information. The purpose is for you to contact the customer with a virtual number.
Function: To achieve notification push and other push function.
Data collected: Device information, location information and network information. Device information includes device identifiers (such as IMEI, IDFA, Android ID, MAC and OAID), application information (such as crash information, the status of the notification toggle and application list), device parameters and system information (such as the type of device, the model of the device and operating system and hardware information.
Basic Function (includes parameter installation, H5 channel statistics, application statistics, and one-key redirect function):
Device information, including device brand, device model and the version of the operating system.
b.Network information, including IP address and MAC address.
alipay In the process of integrating the App Alipay client SDK and providing services, we need to collect and use your following personal information in order to ensure the security of your account and funds and the safe and stable operation of payment services, and to fulfill legal obligations such as anti money laundering, anti-terrorism financing, and anti telecommunications network fraud: the unique identification of non changeable devices, the unique identification of changeable devices, basic device information Software installation list and network information. In order to realize the selection and optimization of network links and improve user experience, we need to collect and use network information. Alipay Privacy Policy. (https://render.alipay.com/p/yuyan/180020010001196791/preview.html?agreementId=AG00000132)
Your Rights
You have several rights regarding the treatment of your information: to request a copy of your information, to correct or object to our use of your information, or to request the deletion or restriction of your information. These rights may be limited in the case where it would divulge another user's information, or where we are legally required to keep records. To make requests regarding your information or data, please contact us as per section below entitled “Contact Us”.
Right of Access:
You have a right to know what personal information we collect about you and, in some cases, to have such personal information communicated to you. Subject to applicable law, we may charge you with a fee. Please note that we may not in certain limited cases be able to provide you with all the information you request, and, in such case, we will endeavor to explain to you why.
Right to Data Portability:
If the processing is based on your consent or performance of a contract with you and processing is being carried out by automated means, you may be entitled to (request that we) provide you or another party with a copy of the personal information you provided to us in a structured, commonly-used, and machine-readable format.
Right to Correct personal information:
Subject to the limitations in applicable law, you may request that we update, complete, correct or delete inaccurate, incomplete, or outdated personal information.
Right to Restrict Processing:
You can ask us to limit the processing of your personal information if either: (i) you have contested its accuracy and wish us to limit processing until this is verified; (ii) the processing is unlawful, but you do not wish us to erase the personal information; or (iii) it is no longer needed for the purposes for which it was collected, but we still need it to establish, exercise, or defend of a legal claim;. We may continue to use your personal information after a restriction request under certain circumstances.
Direct Marketing Opt Out
You can change your mind at any time about your election to receive marketing communications from us and/or having your personal information processed for direct marketing purposes. For the Sites, please notify us by emailing to minhangexpress@gmail.com. For the App, please notify us by replying “TD” (Chinese version) or ”STOP” (English version) text by message following all the marketing messages we send you
Withdrawal of Consent
You may withdraw your consent in connection with any processing of your personal information based on a previously granted consent. This will not affect the lawfulness of any processing prior to such withdrawal.
International Jurisdictions
If you are an individual located in the state of California, United States of America, or the state of New York, United States, some additional terms and rights may apply to you, as detailed herein:. By choosing to use any services offered by Minhang Express, you consent to the transfer and storage of any provided information on our servers located in the United States of America.
For California Residents:
As a California resident, you have the rights listed below. However, these rights are not absolute, and in certain cases we may decline your request as permitted by law.
You can request the following information about how we have collected and used your personal information during the past twelve (12) months:
The personal information of personal information that we have collected.
The categories of sources from which we collected personal information.
The business or commercial purpose for collecting and/or selling personal information.
The categories of third parties with whom we share personal information.
Whether we have disclosed your personal information for a business purpose, and if so, the categories of personal information received by each category of third party recipient.
Whether we’ve sold your personal information, and if so, the categories of personal information sold to each category of third party recipient.
Access. You can request a copy of the Information that we have collected personal information about you during the past twelve (12) months.
You can ask us to delete the personal information that we have collected from you.
Opt-out of sales. If we sell your personal information, you can opt-out.
You are entitled to exercise the rights described above free from discrimination in the form of refusal to provide the Services or legally prohibited changes to the price or quality of the Services.
How to exercise your rights You may exercise your California privacy rights described above as follows:
Right to information, access and deletion. You can request to exercise your information, access and deletion rights contacting us at minhangexpress@gmail.com or to the attention of: 8120 Westminster Hwy, Richmond, BC V6X 1A6
Right to opt-out of the "sale" of your personal information. Like many companies, we use services that help deliver interest-based ads to you. Our use of some of these services may be classified under California law as a “sale” of your personal information to the companies that provide the services because they collect information from our users (e.g., device data and online activity data) to help them serve ads more likely to interest you. You can request to opt-out out of this “sale” of your personal information here: minhangexpress@gmail.com
We reserve the right to confirm your California residency to process your requests and will need to confirm your identity to process your requests to exercise your information, access or deletion rights. As a part of this process, government identification may be required. Consistent with California law, you may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government-issued identification, and the authorized agent’s valid government issued identification. We cannot process your request if you do not provide us with sufficient detail to allow us to understand and respond to it.
For New York Residents:
New York law requires that we provide you with a summary of your privacy rights under the New York Online Privacy Protection Act (the “Act”) and the New York Business and Professions Code. As required by the Act, we will provide you with the categories of Personally Identifiable Information that we collect through the Sites, the App or the Services and the categories of third party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at your request. New York law requires us to inform you, at your request, (1) the categories of Personally Identifiable Information we collect and what third parties we share that information with; (2) the names and addresses of those third parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email or standard mail to the address found below. When contacting us, please indicate your name, address, email address, and what Personally Identifiable Information you do not want us to share with Affiliated Businesses or Marketing Partners. The request should be sent to us per section below entitled “Contact Us”. Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your Personally Identifiable Information or requesting this notice.
International Transfer
Minhang Express is a global business. We may transfer the personal information we collect about you to recipients, and your personal information may be stored and processed, in countries other than the country in which the information was originally collected, including the United States and elsewhere that may have less stringent data protection laws than the country in which you initially provided the information. When we transfer your information to countries other than the country in which the information was originally collected, we will protect your information as described in this Privacy Policy or as otherwise disclosed to you at the time the data is collected and will comply with all applicable data protection laws in making such transfers.
Changes
Minhang Express may periodically make changes to this Privacy Policy. We will notify you of any significant changes via an e-mail to the address associated with your account.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is used, or if you wish to exercise any of your legal rights as set out herein, please contact us at minhangexpress@gmail.com or to the attention of: 8120 Westminster Hwy, Richmond, BC V6X 1A6.
Security
We have implemented and maintain appropriate technical and organization security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorized disclosure or access to personal information appropriate to the nature of such data. However, no online activity is ever fully secure or error-free. While we strive to protect your information, we cannot guarantee that your personal information is absolutely secure. Please keep this in mind when disclosing any information to us. Please recognize that protecting your personal information is also your responsibility. We urge you to take every precaution to protect your information when you are on the Internet, or when you communicate with us and with other through the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account might have been compromised), or if you suspect someone else is using your account, please let us know immediately by contacting us per section below entitled “Contact Us”.
Communications
As part of the Services, we may send you e-mail or other messages or a newsletter about us or our Services. You may also elect to receive notifications from us regarding sales and coupons. You may remove your personal information from our mailing list and stop receiving future communication from us by following the UNSUBSCRIBE link located at the bottom of each communication or by emailing us at minhangexpress@gmail.com You will also be given the opportunity to unsubscribe from commercial messages in any such email or other message we send as well as through your account settings. Please note that we reserve the right to send you service-related communications, including service announcements and administrative messages, relating either to your account or to your transactions on these Services. Should you not wish to receive such communications, you may cancel your account.
Data Retention
Subject to applicable law, we retain personal information as necessary for the purposes set forth above. We may delete information from our systems without notice to you once we deem it is no longer necessary for these purposes. Retention by any of our processors may vary in accordance with the processor's retention policy. Your data will be retained for as long as you have a registered account. In some circumstances, we may store your personal information for longer periods of time, for instance where we are required to do so in accordance with legal, regulatory, tax, audit, accounting requirements and so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether those purposes can be achieved through other means, as well as applicable legal requirements.
Children
Minhang Express does not knowingly collect personal information from children under the age of 16. In the event you become aware that an individual under the age of 16 has enrolled without parental permission, please advise us immediately.